1. Introduction
Welcome to Arvinche.com. By using our website and services, you agree to comply with the terms outlined in this policy. We reserve the right to modify these policies at any time, so please review them periodically.
2. Shipping & Delivery Policy
- We ship all orders in non-transparent packaging to maintain privacy.
- Open box delivery is not available—customers cannot open the package before accepting it.
- The usual package weight is under 500 grams, ensuring convenient shipping.
- We use waterproof packaging to protect products from damage during transit.
- Shipping timelines vary based on location. Estimated delivery times will be provided at checkout.
- Once shipped, tracking details will be shared via email/SMS.
3. Return & Refund Policy
- Returns are not acceptable for size and quality related issue.
- Exchange acceptable for size related issue.
- We only accept refund for product dispute issue or any type of manufacturing defect.
- Returns are accepted only if the product is unused, unwashed, and in original condition with tags.
- Customers must initiate a return request within 7 days of delivery (mention specific time).
- Refunds will be processed after the returned item is inspected. Refunds may take 3 business days.
4. Cancellation Policy
- Orders can be canceled within 12 hours of placing the order. After this period, cancellations may not be possible if the order has already been processed for shipping.
- If an order is canceled before shipping, a full refund will be issued.
5. Privacy Policy
- We collect necessary personal information (such as name, address, contact details) only for processing orders.
- Your data is stored securely and is not shared with third parties, except for essential services like shipping and payment processing.
- We do not store payment details. Transactions are securely processed by third-party payment gateways.
- For more details, refer to our Privacy Policy Page.
6. Terms of Service
- By using Arvinche.com, you agree not to misuse the website, engage in fraudulent activities, or violate any applicable laws.
- Product descriptions and pricing are subject to change without notice.
- We are not liable for delays, damages, or losses caused by third-party shipping providers.
7. Contact Information
For any queries regarding our policies, you can contact us at:
📧 Email: support@arvinche.com
📞 Phone: +91 9233768976